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Case Study - Somerset House Trust – ICT Communications systems & Managed service procurement

Changes in Tenancy at Somerset House have provided the opportunity to create a serviced office environment for a community of up to 900 users.  The charitable trust commissioned me initially to examine the options, capture the requirements of all stakeholders and to evolve a strategy to maximise the opportunity, taking into account the limited capital investment potential.  A vendor was selected along with a source of financial support for the project and for future developments. Following the success of this partnership, I procured a managed service partner for the Trust and its Tenants and selected high capacity data services (two one gigabit links), high capacity Wi-Fi and a co-location centre.  These world-class facilities have delighted visitors and helped the trust secure lucrative contracts with British Fashion Council and the Brazilian Government for use of the property during the 2012 Olympics period.  During 2014 I completed a review of all services being delivered by the Trust and its supplier partners to optimise income, minimise costs and ensure that technologies remain at the leading edge.
  1. Initial visioning wth key stakeholders - 2008
  2. Procured ICT supply contract delivering basic infrastructure, excellent telephony, Medusa Internet and great service/support
  3. Introduced technology lease financing
  4. Procured Technology support service including on-site engineer - 2010
  5. Added, excellent WiFi, Cellular coverage solution - 2011
  6. Procured Ultra fast (2x2Gbps) connectivity, Co-location, automated billing and enhance networks, WiFi & Telephony and built in high resilience and reliability – 2012
  7. Occupancy levels now 95 organisations and 1000 users as East & West Wing and New Wing are made available. Reviewing the technologies and services to maintain leading edge position –  2013/14
  8. The property is now one of the most popular events venues in London containing the largest business centre